Nous utilisons des cookies pour vous offrir la meilleure expérience possible. Votre navigateur n’accepte pas les cookies, certaines fonctionnalités peuvent ne pas fonctionner comme prévu.

Bonjour, la réglementation européenne demande à ce que nous vous avertissions de l’utilisation de cookies sur notre site Internet afin de vous garantir la meilleure expérience de navigation possible. En poursuivant votre visite sur notre site, vous acceptez le fait que nous utilisons des cookies. Pour en savoir plus, consultez notre Politique de Confidentialité.×

Trouver un magasin Langue : FR | Pays :


Siège social

Arc’teryx Equipment a Division of Amer Sports Canada Inc.
110 - 2220 Dollarton Hwy
Vancouver Nord, Colombie-Britannique
Canada V7H 1A8

Cliquez ici pour obtenir un itinéraire par la route

Réception principale :
Téléphone : +1 604-960-3001
Fax : +1 604-904-3692


North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
Boston, MA, USA
Castle Rock, CO, USA
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
Soho, NY, USA
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
Minneapolis, MN, USA
Garching near Munich, Germany
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
Burnaby, BC, Canada
Burnaby, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
North Vancouver, BC, Canada
Burnaby, BC, Canada

Emplois chez Arc'teryx

Dealer Service Representative - Temporary

Arc'teryx is an energetic and exceptionally innovative company, with over 500 employees. Our ongoing success stems from an uncompromising passion to continuously challenge, and radically improve, the status quo. At the foundation of our organization is a dynamic team of exceptionally talented, fun, and active people.

Our modern head office is located on Vancouver's picturesque North Shore, near the Second Narrows Bridge. We promote a casual and fun work environment that supports and encourages work-life balance. We also have plenty of parking, a bike room, indoor staff bouldering gym, frequent summer BBQs and other events, as well as a great employee discount.

We are looking for an outstanding individual to provide exceptional service to all customers, while being primarily responsible for providing sales and service support for Dealers and Territory Representatives. This is a temporary 6-month role.

Ideally you will have:

  • Highly effective verbal and written communication skills
  • Proactive and comfortable communicating via phone, fax, email
  • Strong organizational, interpersonal, and problem solving skills
  • Attention to detail, including accurate data entry skills
  • Proficiency in Microsoft Office
  • Ability to work well independently and in a team
  • Ability to speak a second language
  • Previous customer service or sales experience, preferably in outdoor retail or similar
  • Knowledge of Arc’teryx products
  • Interest or involvement in activities that we make products for

Your responsibilities will include (but are not limited to):

  • Proactively manage the order book fulfillment process to ensure company’s financial goals are met
  • Support various departmental initiatives, including providing mentorship to new Dealer Service Representatives
  • Acquire intimate knowledge of Arc’teryx products and technologies
  • Acquire broad knowledge of service procedures across all customers (e.g. Consumer, Pro/Corporate, Employee)
  • Facilitate the process between dealers and our warranty and accounting departments
  • Respond professionally and promptly to all customer enquiries/requests (telephone, fax, email)
  • Identify opportunities for increasing sales (e.g. add-ons or up-sells)
  • Proactively assess customer needs and provide excellent service
  • Help to coordinate the timely delivery of orders
  • Provide support to sales representatives

If this sounds like you, then please apply by attaching your resume and cover letter in PDF or Word format to hr@arcteryx.com. It is important to quote "1506-DSR-web" in the subject line of your email.

Arc'teryx hires on the basis of merit and is committed to Employment Equity.

You can expect an email acknowledging the receipt of your submission within 5 days of your initial correspondence.

Thank you in advance for your interest in Arc'teryx.

Print Job Posting
haut de page menu
Trouver un magasin
Aide & FAQ
Notre histoire
Contactez-nous
À propos de nous