Product Care Information

GORE-TEX® Washing Instructions

Why wash your Arc'teryx GORE-TEX® garment

Arc'teryx GORE-TEX® garments are designed to provide exceptional weather protection and breathability. Routine care and maintenance ensures the optimum performance of your Arc'teryx GORE-TEX® garment.

The build-up of dirt and other surface contaminants such as body oil, sunscreen and sweat can reduce the effectiveness of the textile's durable water repellent (DWR) treatment, affecting performance and breathability. Dirt allows water molecules to be drawn into the face fabric, saturating or 'wetting out' the fabric and leading to increased levels of condensation on the inside of the garment.

Properly washing your Arc'teryx GORE-TEX® removes dirt and other contaminates from the garment, restoring its water repellency and breathability.

When to wash your Arc'teryx GORE-TEX® garment

When to wash depends on how often and how hard you use your gear. For heavy activity we suggest washing after every 10 to 12 days of use, and for light activity wash every 20 to 30 days of use. Use your best judgment; if your garment looks dirty, or you are starting to feel damp or clammy, or your garment is no longer shedding water and is wetting out, it's time to wash and dry. Take care of your gear and it will take care of you.

How to prepare your GORE-TEX® garment for washing

To prepare the garment for washing; close the main zippers and pit zips, open pocket zippers, and release tension on all elastic draw cords. Add cleaning agent to the machine and wash the garment on a medium heat setting (40°C / 104°F). Remove the garment, shake to remove excess water and place it in the dryer. DWR is reactivated best when tumble dried at a medium heat setting (40°C / 104°F) for 40 to 50 minutes.

How to wash your Arc'teryx GORE-TEX® garment

Choose a free-rinsing soap or non-detergent cleaning agent to wash your Arc'teryx GORE-TEX® garment. For best results, the washing product should be free of surfactants and detergents, fabric softeners, enzymes, perfumes or whiteners. These chemicals tend to be hydrophilic (attract water) and can reduce the effectiveness of the durable water repellent (DWR) treatment on your garment.

We recommend using a cleaning agent made specifically for GORE-TEX® fabrics. Outdoor specialty retailers carry various brands. We recommend Grangers 30°C Cleaner. Visit grangers.co.uk for more information. However, if you only have access to normal laundry soaps simply rinse the garment with a second rinse cycle in order to completely remove any residual cleaning chemicals.

^ Top ^

How to reapply the Durable Water Repellent (DWR) to your GORE-TEX® garment

DWR is a polymer substance applied to the face-fabric of an Arc'teryx GORE-TEX® garment. When the garment is no longer shedding water as it used to—even after it's been washed and dried—it's time to reapply the DWR. We recommend using Grangers® XT Proofer spray because the technologies complement the garment's original DWR treatment. After washing close all zippers, hang the wet garment on a hanger and spray Grangers® XT Proofer evenly onto the wet face fabric of the garment. Next, place the garment in a tumble drier on a medium heat setting (40°C / 104°F) for 40 to 50 minutes. We do NOT recommend using a wash-in DWR.

Other Care Instructions

How to wash and care for your gloves

Arc'teryx gloves are constructed using a variety of materials and fabrics, and patterned uniquely to provide the perfect combination of dexterity and warmth.
Arc'teryx premium quality Lezanova leather "dries softly" maintaining suppleness as it dries. We strongly suggest that you keep gloves and mitts at a safe distance (at least one metre) from direct heat sources such as wood stoves, or baseboard heaters.
For washing, we recommend that you hand wash your gloves or mitts with a mild detergent in warm water, and then hang to dry. Do not use a washing machine, tumble dryer or any type of wash-in treatments.
Removable liners should also be hand-washed and dried separately. Both the outer shells and the glove liners should NOT be turned inside out.

How to reapply the Durable Water Repellent (DWR) to your Softshell garment

DWR is a polymer substance applied to the face-fabric of an Arc'teryx Softshell garment. When your Softshell garment is no longer shedding surface moisture as it used to—even after it's been washed and dried—it's time to reapply the DWR. We recommend using Grangers® XT Proofer spray because the technologies complement the garment's original DWR treatment. After washing close all zippers, hang the wet garment on a hanger and spray Grangers® XT Proofer evenly onto the wet face fabric of the garment. Next, place the garment in a tumble drier on a medium heat setting (40°C / 104°F) for 40 to 50 minutes. We do NOT recommend using a wash-in DWR as this process does not guarantee an even distribution of the DWR solution across the entire garment. Instead we suggest using a spray-on solution as this can easily be applied directly and evenly to the entire garment..

^ Top ^

How to wash your insulated garment (waterproof and non-waterproof insulated garments)

We strongly recommend washing your insulated jacket in a FRONT LOADING washing machine. Select the gentle cycle with a two-rinse setting and a wash temperature of 30°C / 86°F.

To remove stubborn stains, first, spot clean the stained area with Granger's Performance Wash allowing the stained area to soak for 10-15 min, or use a stain eraser on the contaminated area. Then wash and dry the garment as per the instructions given above.

How to re-proof (waterproof) your insulated jacket

We recommend using a Spray-On, or a Wash-In reproofing product, such as Grangers XT Proofer Spray, or Granger's Performance Waterproofer. Visit grangers.co.uk for more information.

First, wash your garment using Grangers Performance Wash. Then, use your chosen reproofing product and either spray directly on to the outer face-fabric of the garment while it is still wet, or simply wash the garment in a second wash-cycle according to the suggestions above, adding the appropriate amount of Wash-In waterproofing product to the wash-cycle. Be careful to follow the washing instructions on the waterproofing product label.

Tumble dry your garment inside out on a warm/medium (60°C / 140°F) temperature setting for approximately 30-40 minutes or until dry.

How do I care for my fleece garments?

Machine wash in lukewarm water and tumble dry at a low temperature. Do not bleach; avoid use of fabric softeners, do not iron or dry clean. For best results, launder garment with like-colours. For the optimal performance, throw your fleece garment in the washing machine when you wash your GORE-TEX jacket using Granger's Performance Wash. It removes all of the dirt, prevents odour from building up in the fabric and leaves no residue.

How do I care for my wool garments?

We strongly recommend dry cleaning your woolen products, however in most cases, you may hand-wash your woolen garments in cold water using a special soap such as Zero/Woolite, then lay flat to dry.

^ Top ^

How do I wash my pack?

The best way to wash your pack is simply with water. You can either rub the dirt off with your hands or else you can scrub the pack with a soft brush. You should be able to get most of the dirt off this way. If you feel that you need to use soap, use a mild or pure soap and rinse the pack thoroughly to remove any residue. Hang the pack to dry (don't use a dryer or any other source of heat). If you hang the pack outside, leave it in the shade. It should dry overnight, but it might take longer depending on the climate.

Hip Belt Care and Maintenance Instructions - Naos AC2

All Arc'teryx Naos AC2 packs feature our rotating Load Transfer Disc, all of which are pre-lubricated in our factory. Under normal (mild to moderate) use, the Disc will not require any maintenance, however, after prolonged use or exposure to surface contaminants such as sand, mud, or brush, it may need simple cleaning or lubricating.

If you hear any noises or experience a reduction in the smooth rotational movement of the hipbelt, you can simply remove the hipbelt and clean the Discs.

To remove the hipbelt and clean the Discs:

• Remove hipbelt by loosening off side load stabilizer straps and un-thread from plastic buckles on pack body. Take note of the hipbelt orientation for re-assembly.
• Lay pack on its front upon a level surface and rotate hipbelt 1/4 turn counter-clockwise until Discs disengage with a small 'pop', and separate easily with minimal resistance.
• Once removed, wipe both Discs with a clean dry rag until debris is removed. If enough lubricant is remaining, re-install the hipbelt to the pack body (see re-assembly instructions below).
• If grit or debris remains, use a rag soaked with mild dish soap and warm water to wipe Discs, or use a toothbrush to remove all debris. Re-apply a thin coating of AC2 lubricant to the outer rings of both Discs, and to interlocking lugs, being careful not to over-lubricate. To obtain a free sample of AC2 lubricant, please contact us using the Contact Us Form

To re-assemble the hipbelt to the pack body:

• Lay pack body on its front upon a level surface and lay the hipbelt in its final position, with the ends curving towards the top of the pack.
• Turn hipbelt to the left 30 degrees and align the teeth on the Discs. Once aligned, apply firm pressure on the face of the hipbelt to press the Discs firmly together and then rotate clockwise until engaged.
• Re-thread the hipbelt's load stabilizer straps into the pack's plastic buckles

Notes regarding AC2 lubricant:

Special AC2 lubricant may be obtained from most Arc'teryx retailers. If AC2 lubricant is not available near you, or to obtain a free sample of AC2 lubricant, please contact us using the Contact Us Form

Alternately, you can use plumber's silicone grease as a back-up, available at most hardware stores or scuba dive shops.

Do not use oil based lubricants such as WD40, as it will cause the Discs to seize and degrade the urethane components.

^ Top ^

Stain Removal

To remove gum or sap from a garment, first freeze the substance with some ice, then use a dull butter knife to scrape off as much as you can. Soak the garment in a water/white vinegar solution, and then either wash it in warm water with mild powder laundry detergent or with a cleaner specifically designed for cleaning synthetic garments, such as Granger's Performance Wash. For really stubborn stains, brush with a soft bristle brush, like an old toothbrush, using Granger's Performance Wash diluted with 3 parts water. Granger's spray cleaner is especially effective on stubborn stains.

To remove grease from a GORE-TEX® garment, you should dampen the stain and then rub the stained area with Granger's Performance Wash diluted with 3 parts water (dishwashing detergent can also be used with fair results). You can then clean the jacket in warm water, again using the Granger's Performance Wash (see above: "How do I wash my GORE-TEX® jacket?"). If the stain persists, you can use Granger's spray-on cleaner or sponge it with a safe cleaning fluid which can be found at a grocery store. If cleaning fluid is used, the DWR will need to be reapplied.

Glossary of Terms

Detergent:

A cleaning agent that increases the ability of water to penetrate fabric and break down grease and dirt. Detergents contain surfactants or wetting agents which work to reduce the surface tension of the water allowing it to surround particles of grease and dirt, making them more easily removed.

It's very difficult to fully rinse detergent from a garment. The wetting agents in any residual detergent on the fabric may impede the function of the DWR by reducing water's surface tension and allowing it to enter into the fabric. For this reason, if using a detergent soap, we recommend a second rinse cycle to more completely remove any residual detergent.

Surfactant:

A surfactant (surface-active agent) is a chemical that stabilizes mixtures of oil and water by reducing the surface tension at the interface between the oil and water molecules. Surfactants are designed to produce the opposite effect of DWRs. By reducing the surface tension of water they allow it to be more easily drawn into fabrics.

^ Top ^

Wetting Out:

Wetting out occurs when the durable water repellent (DWR) stops working or wears off. This most commonly occurs due to the buildup of dirt and other contaminates or by the DWR being removed through normal wear. Reduced effectiveness of a fabric's DWR accelerates the rate at which it will become saturated with water. Fully saturated face fabrics are prone to heat loss through the effects of evaporative cooling. This elevated heat loss may also lead to increased rates of condensation on the inside surface of the fabric, making you feel wet on the inside.

Hydrophilic:

Having an affinity for water; readily absorbing or dissolving in water. Water-loving.

Hydrophobic:

Having a resistance towards water, water repellent. Water-hating.

Durable Water Repellent (DWR):

Dry fabric is imperative to the optimum performance of the garment. DWR is a polymer applied to the surface of fabric to increase surface tension and make it hydrophobic, or water resistant. DWR penetrates the fibers and prevents the outer layer of fabric from becoming saturated with water. If the fabric becomes saturated due to an absence of DWR, called wetting out, the garment's perceived breathability is reduced.

DWR is not permanent. Both wear and washing will reduce the effectiveness of the DWR treatment on the surface of the fabric. This is most common on the shoulders and upper back due to friction produced by wearing backpacks.

There is enough DWR present on the fabric when water beads up and runs off the fabric.

^ Top ^