Order Status
Your shipping confirmation with tracking number will be sent via email once your order has left our warehouse.
Once an order has been placed and payment is taken, you cannot cancel your order. If you have any questions or concerns about your order please contact Customer Service for assistance.
The estimated processing and delivery time with express shipping is approximately 2-3 business days, however this timeline may vary with the final destination.
Can't Find what you are looking for?
If you are unable to find the information you are looking for in the customer support centre please contact one of our Customer Service Representative and we will help answer your questions.
Customer Service Hours:
Americas: 8am-5pm, Mon-Fri PST
Europe: 9am-6pm, Mon-Fri CET
Currently, our response time is 3 to 5 business days.