We strive to make our website accessible and enjoyable for all users, however if there is information you cannot easily access please call an Arc’teryx Customer Service Agent at 1-866-458-2473

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GORE-TEX Wash Tutorial

GORE-TEX Wash Tutorial (video)

GORE-TEX Wash Tutorial

Down Wash Tutorial (video)

GORE-TEX Washing Instructions

Why you should clean your Arc'teryx GORE-TEX garment

When to wash your Arc'teryx GORE-TEX garment

How to wash your Arc'teryx GORE-TEX garment

Which cleaning agent to use?

How to prepare your GORE-TEX garment for washing

How to reapply the Durable Water Repellent (DWR)

Other Care Instructions

How to wash and care for your Down garment

How to wash and care for your gloves?

How to re-apply Durable Water Repellent (DWR) to your Softshell garment

How to re-proof your insulated garment

How to care for your fleece garment

How to care for your wool garment

How to wash and care for your footwear

How to wash and care for your footwear liners

How to wash your pack

Stain Removal Tips

Can't Find what you are looking for?

If you are unable to find the information you are looking for in the customer support centre please contact one of our Customer Service Representative and we will help answer your questions.

Customer Service Hours:

1-866-458-2473

Americas: 8am-5pm, Mon-Fri PST

Europe: 9am-6pm, Mon-Fri CET

Contact Us Form

Currently, our response time is 3 to 5 business days.