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Returns Policy

  • Items purchased at arcteryx.com may be returned for up to 60 days as long as they are in brand new condition, unworn, and with hangtags included.
  • Climbing harnesses and underwear cannot be returned. Shoes must be in their original packaging.
  • Returns not in brand new unworn condition will not be accepted.
  • Refunds may take between 5-7 business days to process once an item has been delivered to our returns facility.
  • Items received as a gift must be returned by the original purchaser.
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    Europe: 9am-6pm, Mon-Fri CET

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    Estimated reply 5-7 days
  • Warranty Claims

    Returning an item for Warranty or Repair?
    View Our Warranty Page